Due to COVID19, DanceBUG customer support agents are working remotely and are unavailable to accept incoming calls. If you wish to speak to someone by phone, email us a description of your issue along with your phone number and we will schedule a call time with you.
SPEAK TO US!
Click on the HELP button on the lower left-hand corner
Available when agents are online
Send an email to
SUPPORT @ DANCEBUG.COM
Phone support during regular business hours
The DanceBUG Support forum here is to provide help to our users. The aim is to provide written guidance for some of the commonly asked questions.
However, we get that some issues cannot be covered in the support forum and some just require a special touch. If this is you, we encourage you to reach out to us!
We are closed on the following holidays:
Canada Day - July 1, 2020 (Canada Only)
Independence Day - July 4, 2020 (USA Only)
Civic Holiday - August 3, 2020 (First Monday of every August Canada Only)
Labour Day - September 7, 2020 (First Monday of September)
Thanksgiving (CANADA) - October 12, 2020
Veteran's Day - November 11, 2020 (USA Only)
Thanksgiving (USA) - November 26, 2020
Winter Holidays - Our offices are closed from Christmas to New Years
Family Day - The third Monday of every February (Canada Only)
Good Friday - Date Varies
Victoria Day - The third Monday of every May (Canada Only)
Memorial Day - The last Monday of every May (USA Only)